ShineInsights is a full-featured application for owners and operators to manage and track all aspects of their laundry payment operation.
With ShineInsights you have access to the following features and more:
- Add machines to your account
- Set pricing for your machines
- View your machines transactions
- Withdrawl your funds
- Track coin usage
- Configure loyalty rewards
- Issue refunds
- Add attendants to your account
How to setup ShineInsights
Download the mobile app
ShineInsights is available in the Apple App Store. We are currently developing an Android and Web version of the app, check back for updates.
Signup for ShineInsights with the email assigned to the account owner.
How to add your machines
Create your first location
Each machine must live within a location
Create multiple locations
If you have a single location you can skip this section.
Add each machine to it’s location
Add your machines to your account through the manage tab.
How to remove a location
In the event that you need to remove a location, follow the steps in the video below
How to rename a location
In the event that you need to rename a location, follow the steps in the video below.
How to set and adjust pricing
Update the price of your machines
You can update the price of your machine anytime, from anywhere.
Configure multiple pricing modes for each machine
If your machine has multiple pricing tiers you can configure them.
How to withdraw your funds
ShinePay stores your funds similar to a PayPal account. You can withdraw funds anytime, as many times as you would like.
How to track coin usage
Learn about coing counting by watching the video below
How to reset the Coin-Count of a machine in ShineInsights
How to activate a machine with ShineInsights
There may be a use case where you would like the power to activate a machine on-demand without using funds (testing etc). This is possible through the ShineInsights app.
How to configure loyalty and rewards
Enable or disable ShinePay for an individual machine
This feature is useful if a machine needs maintenance and you would like to temporality pause ShinePay.