Technical Support Policy

ShinePay is dedicated to your success. We offer FREE support for 90 days to get you up and running with ShinePay. All support requests after the 90 day setup period will be billed at $19.99 per request.

ShinePay offers comprehensive documentation for troubleshooting issues and to help you get the most out of our service. Make sure to review our guides and learning resources.

Technical Support Process

For technical support issues email Our staff most typically responds within 24hrs.

Updated on May 17, 2018

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