Technical Support Policy

ShinePay offers comprehensive documentation for troubleshooting issues and to help you get the most out of our service. Make sure to review our guides and learning resources.

Support requests outside of our documentation are billed at $19.99 per request.

Technical Support Process

For technical support issues email support@getshinepay.com Our staff most typically responds within 24hrs.

Updated on December 21, 2018

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